Frequently Asked Questions

Everything you need to know about shopping with BRUISED.

How long does shipping take?

Standard domestic orders are processed within 2-3 business days and typically arrive within 5-7 business days. International shipping times vary depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that limited edition drops may have specific return restrictions outlined at checkout.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. Our garments often feature a signature oversized fit, so we recommend sizing down if you prefer a more tailored look.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and buy-now-pay-later options like Klarna and Afterpay.

Are your products sustainably made?

BRUISED is committed to ethical manufacturing. We use high-quality, durable materials designed to last, and we partner with factories that ensure fair wages and safe working conditions.

Can I track my order?

Yes. Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.